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FAQ

Frequently Asked

How Long Will It Take to Receive My Order?

The delivery time for your order depends on the shipping method you choose at checkout.

We typically ship orders within 24 hours. Based on the selected shipping option, it may take 7-10 business days for your product to arrive.

Please note that this is an estimate, and actual delivery times may vary due to factors such as location, logistics, and the shipping carrier. You can check the estimated delivery date when you place your order. If you have any questions or concerns about your order’s delivery status, please contact our customer support team.

What countries do you ship to?

We offer worldwide shipping, which allows us to deliver to most countries across the globe, especially those with reliable logistics services.

Whats the company's mission?

Orkym is committed to delivering products and services of exceptional quality that surpass our customers' expectations. We are devoted to ensuring an outstanding customer experience and to the continual enhancement of our products and support.

 

Our customer support team is available to assist you via email at customercare@orkym.com, or by phone. Our hours of operation are Monday through Friday, from 9 AM to 5 PM EST.

How do you protect my personal information?

The security of our customers' personal information is a top priority. We collect and store all personal data in compliance with industry-standard security measures, and employ SSL encryption to safeguard sensitive data during its transfer.

What is the shipping time?

Our products are typically dispatched within 24 hours, and delivery can be expected to take between 7 to 10 working days.